DriedFoodSG’s Shipping Policy

We do not ship during the weekend as that’s when we experience the highest traffic over at our retail store.

If you need your order to be delivered on a certain date and time slot, please do drop us a message via phone or email, in advance. So we can make the necessary arrangements for you to guarantee that your order arrives within the standard office hours of Singapore, 9:00am to 5:00pm. Otherwise, delivery will be based on our nearest convenience.

Frequently Asked Questions

Where and how can we purchase from you?

For personal consumption, visit us at our shop Pasir Panjang Wholesale Centre #01-60/61, Singapore 110015;
Our opening hours are:
Mon – Sat: 8.30am to 4.30pm
Sun: 8.30am to 3.30pm
CLOSED EVERY TUESDAYS
or shop online at www.shopee.sg/driedfoodsg

For wholesale, product or general enquiry, contact Thomas at +65-98179951, or drop us an email at [email protected]

Download our product catalogue HERE (insert hyperlink, to provide downloadable PDF by next Weds)

Do you do delivery?

  • Online orders made through Shopee will be handled by Ninja Van. Condition for free delivery applies.
  • For business bulk orders, minimum amount of $300 applies. Amount below $300 will be subjected to a $15 delivery fee. Due to limited manpower, we will only confirm delivery date upon completed and successful orders.

What are the payment terms?

  • Only cash and cheque payments allowed.
  • We except Paynow and Paylah transfers for purchases made at the storefront.
  • Shopee accepts credit cards and bank transfers payment.
  • Credit term (30 days) only extended to selected customers.

What are your products shelf life?

  • Here at Buan Seng Boon Kee, we are strongly commited to keeping our products fresh and in top condition. So when it is passed on to you, rest assure that there is no rancidity, pungent fishy smell nor any indications of staleness.
  • Nonetheless, in the unfortunate event that your purchases are not up to expectations, give us a ring. We will rectify it for you without hassles.
  • As each products have difference storage requirements, we will advise you accordingly when you receive them.